Client Overview
Trividha Pharmaceutical is a growing company in the field of ayurvedic product formulation and distribution. It has presence across India with multiple warehouses and Medical Representatives (MRs) working across the country. It has been using our ERP system for its business needs to track its inventory and sales with different parties.
Project Overview
We aimed to develop an all-inclusive digital platform to streamline and automate the organization's day-to-day operations while enhancing the overall management, user experience. The solution integrates billing, attendance tracking, MR working, inventory management, pharmacy operations, and reporting into a single centralized system.
Technologies Built With
Challenges Faced & Proposed Solutions
High Cost of Existing ERP Solutions
Most available pharmaceutical ERP solutions are expensive, with licensing models based on per-user pricing. This significantly increases operational costs, especially for growing distributors and wholesalers.
High Cost of Existing ERP Solutions
Offer a cost-effective SaaS-based ERP with flexible pricing models (organization/module-based instead of per-user licensing), reducing ownership costs for distributors and wholesalers.
Generic ERP Systems Not Built for Pharma
Many existing ERP platforms are designed for general trading businesses and fail to address pharmaceutical-specific requirements such as batch-wise inventory, expiry tracking, drug compliance, and distributor workflows.
Generic ERP Systems Not Built for Pharma
Develop a pharma-specific ERP with built-in support for batch-wise inventory, expiry management, GST, drug compliance, distributor workflows, scheme management, and medicine-specific business processes.
Poor User Experience
Existing systems often have complex and difficult to navigate interfaces, resulting in longer training periods, lower user adoption, and reduced productivity among staff.
Poor User Experience
Design a modern, intuitive, role-based interface with simplified workflows, minimal training requirements, and mobile-friendly accessibility to improve user adoption and productivity.
Lack of Consolidated Inventory Visibility
Sales representatives and field staff do not have real-time visibility into inventory across warehouses, leading to inaccurate stock commitments, delayed order fulfillment, and missed sales opportunities.
Lack of Consolidated Inventory Visibility
Provide real-time inventory synchronization across warehouses and branches with a centralized dashboard, enabling sales teams to instantly check stock availability before confirming orders.
Manual Approval Processes
Critical business approvals for billing, dispatch, and order processing rely on offline communication such as phone calls or messaging, causing unnecessary delays and increasing dependency on manual followups.
Manual Approval Processes
Implement digital approval workflows with configurable approval hierarchies, instant notifications, and in-app authorization for billing, dispatch, purchase orders, and other business operations.
Fragmented Business Operations
Billing, procurement, inventory, finance, operations and customer management were handled through separate systems or spreadsheets, resulting in higher user dissatisfaction and burnout.
Fragmented Business Operations
Integrate inventory, procurement, sales, billing, finance, CRM, and reporting into a single unified ERP platform, allowing roll out of specialised models based on available data. Eg. attendance based incentives based on attendance tracking.
Limited Real-Time Business Insights
Decision-makers lack centralized dashboards for monitoring inventory, sales performance, pending orders, and financial metrics, making timely business decisions challenging.
Limited Real-Time Business Insights
Deliver interactive dashboards with up-to-date KPIs, sales analytics, inventory trends, financial reports, pending approvals, and predictive insights for faster and data-driven decision-making.
Scalability Challenges
As businesses expand to multiple branches or warehouses, legacy systems struggle to support centralized management and synchronized operations.
Scalability Challenges
Build a cloud-native, multi-branch and multi-warehouse architecture with centralized management, role-based access control, and seamless scalability as the business grows.
"Trividha Pharmaceuticals has seen a massive upgrade in operations after deploying Addon Pharma ERP. Having inventory, billing, MR attendance, and approvals consolidated onto a single platform saves our team hours of manual follow-ups every single day. The batch tracking and expiry alerts alone have drastically reduced our losses. It is highly recommended for any growing pharmaceutical distributor."